5 Ways to Align Your Organization’s Communications

Communication is essential to the functionality of an organization. Through effective communication, all the employees would have a sense of direction and alignment with the organization’s objectives and priorities. Consequently, communication across all units should be functional and practical. The measure of success in communication within an organization is when all team members admit to […]

6 Tips for Effective Communication When Working Remotely

African American Woman Working Remotely

Remote work setups work for the good of companies and their employees. Most employees find comfort and peace of mind when working away from the possible tension of central workstations. Consequently, there will be an increase in work output which helps the companies. One key element that helps in the success of remote working setups […]

How Strategic Communications Support Strategic Planning

How Strategic Communications Support Strategic Planning

Creating a strategic plan is crucial for every business. It is the guide that sets up a sense of direction in which the company must travel to achieve its goals and objectives within a set period. However, no matter how much a company works on a strategy, in the end, how you communicate to the […]

What Are The 3 Types of Strategic Communications?

strategic communication

Strategic communication is the process of delivering information that advances an organization’s objectives, whether between the organization and employees, government agencies, or nonprofit agencies. It involves understanding the audience, creating the message, and using the most effective channels to deliver it. Using the right types of strategic communications can make all the difference. Organizations use […]

National Website Accessibility Consulting Services

African American Woman Working Remotely

With the recent explosion of litigation for websites that present barriers to access, it is becoming more important every day for organizations to conduct a deep dive audit on their website to ensure Americans with Disabilities Act (ADA) and Section 508 compliance Once that audit is complete, working with quality website accessibility consulting services is […]

Exploring the Importance of Technical Writing in Business Contexts

What to Look For When You Hire Technical Writers

Technical writing has been an important part of the business world since the time of the Industrial Revolution when more people began using machinery as part of their daily work routines.  Today, the importance of technical writing in business contexts cannot be understated. Technical writing is a wide-ranging field, extending from manuals for machinery use […]

Accessible Work From Home Tools for People with Disabilities

Hands typing on computer and holding a cell phone

There was a time when we thought that COVID-19 would only be a problem for a month or two. Unfortunately, that was nearly two years ago and this virus is still strongly affecting the lives of people around the world. As a result, many organizations shifted to a remote work policy – or are shifting […]

The Importance of Brand Consistency for Federal, State, and Local Government Agencies

Brand Consistency

Introduction Branding is an important activity for businesses of all shapes and sizes, including government agencies. Ultimately, your brand is your public image. It is the first thing that people think of when they hear your organization mentioned in conversation. You want to be sure that you have a strong influence over your brand. There […]

4 Ways a Complaint Management Program Can Help Your Organization

Complaint Management Program

In an ideal world, your organization would never receive a complaint. However, there are times when miscommunications and misunderstandings happen – or you experience a worst-case scenario of one employee harassing another. Regardless, it is critical to have a complaint management program in place for when any complaint needs to be addressed. Complaint management programs […]