Discrimination complaints are more commonplace than you may imagine. In fact, the US Equal Employment Opportunity Commission (EEOC) received 67,448 complaints in fiscal year (FY) 2020 alone. These complaints range from retaliation to equal pay and everything in between. When someone files a complaint with the EEOC, one of the first steps that any organization should take is to implement resolution services.
While resolutions are not always possible and complaints sometimes make it all the way to court, a vast majority can be solved through EEOC complaint resolution services. Below are some of the top reasons that people submit complaints and how complaint resolution can help solve them.
Retaliation – 55% of EEOC Complaints
Over half of all complaints to the EEOC are for retaliation in the workplace. Most of the time, these complaints arise after an individual has already lodged a complaint about something else. To avoid dealing with the issue or because it causes problems for the employer, they may wrongly terminate the employee in retaliation.
Letting someone go for this reason is considered discrimination and is illegal. However, at times, there may be other factors at play. An employee may believe that the employer is discriminating against them when there is evidence of poor performance or violations of company policy.
This is where resolution services come in. It gives all parties a clearer picture of where the others are coming from and can lead to a peaceful solution to the problem in many cases.
Disability – 36% of EEOC Complaints
Disability EEOC complaints can occur for a variety of reasons. One of the most common is hiring discrimination, though. Prospective employees may feel that the employer chose to pass them over due to a physical or mental diversability (diverse ability).
Employers may do this due to implicit bias or because they fear that reasonable accommodations will be expensive. In other cases, the prospective employee is just not the right fit.
Regardless of whether the employer was at fault or not, EEOC complaint resolution services can bring to light what actually happened and give both parties the opportunity to speak their piece.
Race – 32% of EEOC Complaints
Racial discrimination is, unfortunately, still all too common in our society. Some of the reasons for EEOC complaints when it comes to race include others using racial slurs, passing employees over for management due to the color of their skin, and wrongful termination.
EEOC complaint resolution services can help determine whether the situation was racial discrimination before escalating the issue to court.
Getting Help from EEOC Complaint Resolution Services
At Applied Development, we offer comprehensive complaint resolution services to government agencies as well as private businesses. We can help your team to keep costs down, resolve issues in a timely manner, and prevent lawsuits.
If you have questions or need help with your complaint resolution process, reach out to us today at 410.571.4016 or contact us online.
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